Cancellation Terms are, but not limited to;
- If a registered delegate cannot attend the event, a substitute colleague may be accepted up to 30 days before the event. After this deadline cancellation fees apply.
- Requests for substitutions will only be accepted by raising a support ticket, indicating the delegate registration ID Number and the name of substitute.
- The substitute must be from the same organization.
- If a delegate has to cancel his/her registration up to 30 days before the event, the full registration fee will be reimbursed (less USD 75 refund charge), after this deadline no refund can be made.
- No-shows will not qualify for a refund.
- Reimbursement will not be given for early termination of attendance.