How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
Can I register more than one person online using the same email address ?
Online registration form is not loading on our corporate network ?
How can I register for a conference or an event ?
Can I register and pay on site at the conference ?
Can I pre-register online and pay later ?
View all 11
Can I register more than one accompanying person ?
What is included in the accompanying person registration ?
How can I make a group registration ?
Do you have a group registration discount ?
What are the mandatory delegate details required for group registration ?
How do I pay for my group registration ?
Which credit cards do you accept for online payments ?
What are the credit card requirement ?
What is 3D secure compliance ?
Credit Card Payment did not go through ?
Error message "Street Address Error" when paying by CC ?
View all 13
How do I know if my online registration has been processed ?
I didn’t receive a confirmation email after making an online registration ?
I didn’t receive a confirmation email after making the payment ?
I need a confirmation of my pre registration to present to my institution, before I can pay ?
I lost/misplaced my confirmation email, how do I retrieve it ?
What are the opening timings of the registration desk while on site ?
Can someone else collect my badge ?
How do I collect my badge on site ? What are the documents required ?
I lost my badge, can I have it re-issued ? Is there a charge ?
How can I change the delegate name ?
My colleague will attend in my place, is this allowed ?
How can I correct the spelling of my name to appear correctly on my badge ?
Can I cancel my registration after making the payment ?
Can I cancel my registration after the cancellation deadline ?
What is the policy to cancel my registration ?
Is there a deadline to cancel my registration ?
Can I ask for a refund after the cancellation deadline ?
How long will it take for my refund to be processed ?
I didn’t receive my refund, what should I do ?
Does a no show qualify for refund ?
What is the refund processing charge ?