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9714-4270492
Knowledge base
General
General Information
26
General Terms and Conditions
What are you office opening hours ?
Accommodation/Hotel Reservation
Air Travel
Alcohol
View all 26
FAQ
4
How do I get to the conference venue ?
Do you offer grants or free registrations ?
Do you offer a travel grant ?
What is the dress code during the conference or event ?
Accommodation
General Information
4
Do you provide hotel accommodation ?
How can I extend my hotel accommodation ?
Do I get a refund if I decided to check out from the hotel earlier than my booking ?
I require an early check-in at the hotel what shall I do ?
Booking and Payment
10
How to book hotel accommodation ?
What is the deadline to make my hotel booking ?
Can I make a hotel booking online using my registration log-in credentials ?
How can I pay later for my hotel booking ? Can I book and pay later ?
I have booked and paid for my accommodation. When do I receive my hotel booking comfirmation number ?
View all 10
Call for Abstracts
General Information
8
Do I get a partcipation certificate as a presenter ?
When do you open call for abstracts ?
Will my abstract be accepted, if I mention that results will be discussed ?
I don’t want my abstract to be pubished ? What shall I do ?
Do you provide free registration for accepted authors ?
View all 8
Submission
13
I have submitted my abstract, when will I be notified with the result ?
What is the author agreement ?
What are the guidelines to submit an abstract ?
What is the maximum word count required per abstract ? Does the maximum word count include the title and co authors ?
Do I require the consent of my co-authors to submit an abstract ?
View all 13
Speaker Permit
7
What is a speaker permit?
What are the documents required to process a speaker permit?
When do I need to submit the documents to process the speaker permit?
Will I be notified about the status of my speaker permit application?
I only have poster presentations. Do I need a speaker permit?
View all 7
Registration
General Information
11
Can I register more than one person online using the same email address ?
Online registration form is not loading on our corporate network ?
How can I register for a conference or an event ?
Can I register and pay on site at the conference ?
Can I pre-register online and pay later ?
View all 11
Accompanying Person
2
Can I register more than one accompanying person ?
What is included in the accompanying person registration ?
Group Registration
4
How can I make a group registration ?
Do you have a group registration discount ?
What are the mandatory delegate details required for group registration ?
How do I pay for my group registration ?
Payment
13
Which credit cards do you accept for online payments ?
What are the credit card requirement ?
What is 3D secure compliance ?
Credit Card Payment did not go through ?
Error message "Street Address Error" when paying by CC ?
View all 13
Confirmation
5
How do I know if my online registration has been processed ?
I didn’t receive a confirmation email after making an online registration ?
I didn’t receive a confirmation email after making the payment ?
I need a confirmation of my pre registration to present to my institution, before I can pay ?
I lost/misplaced my confirmation email, how do I retrieve it ?
Onsite Registration
4
What are the opening timings of the registration desk while on site ?
Can someone else collect my badge ?
How do I collect my badge on site ? What are the documents required ?
I lost my badge, can I have it re-issued ? Is there a charge ?
Replacement
3
How can I change the delegate name ?
My colleague will attend in my place, is this allowed ?
How can I correct the spelling of my name to appear correctly on my badge ?
Cancellations
4
Can I cancel my registration after making the payment ?
Can I cancel my registration after the cancellation deadline ?
What is the policy to cancel my registration ?
Is there a deadline to cancel my registration ?
Refunds
5
Can I ask for a refund after the cancellation deadline ?
How long will it take for my refund to be processed ?
I didn’t receive my refund, what should I do ?
Does a no show qualify for refund ?
What is the refund processing charge ?
Presentations
FAQ
19
Am I required to submit my oral presentation slides in advance ?
How do I upload my presentation ? Can I make changes to my presentation on site ?
What is the deadline to upload my presentation on site ?
Can I change my presentation timings ?
Where can I find my presentation timings ?
View all 19
CME / CPD Credits
General Information
6
Do you provide CME / CPD credits ? Who are the accrediting bodies ?
What is the total number of CME credits for the conference ? Do you monitor attendance ?
Do I receive the full credits or will this depend on my attendance ?
When do I received my CME / CPD credits ? How do I collect my credits ?
I didn’t receive my CME / CPD credits, what should I do ?
View all 6
Visa
FAQ
4
Do I need a visa to the UAE ?
Applying for Visa
Do you provide visa assistance for conference delegates ?
How can I obtain a visa invitation letter ?
Social Functions
FAQ
2
Can I purchase conference social functions tickets ?
Is there a limit on the number of social function tickets I can purchase ?
Membership
FAQ
1
How can I apply for society membership ?
Mobile Application
FAQ
1
Do you have a mobile application for the conference ? How to download it ?